Validating new bank
customers in seconds.
What we provided
Two problems in one - validating the customer ID.
When a customer opens a bank account, they need to show identification like a driver’s license. That is only the beginning of the substantial information needed to be of the highest quality not only for a new account but loans and other services. It’s the bank’s responsibility to determine if that individual is who they say they are or not, cross referencing customer data is an immense task which can highlight actual fraud and human error which both can put the institution at risk, that is where we come in. It’s not just about evaluating the customer sitting in front of you, but also validating the holistic view of the individual.
Real-time data validation that delivers confidence.
BlockDrive provided a solution to help the bank see area’s of inconsistent data. Our platform seamlessly connects multiple raw and processed sources of data to easily display error and fraudulent data to determine with confidence if the customer is real or fake.
Value-add functionality that improves customer experience.
By removing manual efforts and plugging various raw data sources together into one view the customer can now open accounts with a 30-second background check instead of days-long holds. By displaying the area’s of dirty data with ease process improvements can be made to enhance their customer experience and make work easier for everybody involved.